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Some frequently asked questions

We are always looking to help and advise our customers, please see our frequently asked questions below. Should you require any further advice please feel free to contact us.

  • Turf FAQ's

  • Question: How heavy is a roll of turf?
    Answer: In the winter, turf weight ranges from 12kg to 15kg and in the summer it can be lighter between 10kg to 12kg but it depends on the weather.

  • Question: How heavy is a roll of turf?
    Answer: The depth of the turf sod is typically 15mm to 20mm.

  • Question: What are the mix of grass cultivars in the traditional turf?
    Answer: Our traditional turf has a large percentage of fescue creating a rich green colour year around.

  • Question: Do I have to put top soil down before turfing?
    Answer: The honest answer is it depends on what you are starting with. Turf requires topsoil to be able to establish. Depending on what you already have down and the time of the year can play big factors in the requirement on topsoil. If you are unsure about if you need topsoil give our team a call who will be happy to help.

  • Question: How long after I receive my turf do I need to lay it?
    Answer: We recommend laying your turf as soon as possible but definitely within 24 hours of receiving it.

  • Question: What do I do if the turf has started to turn yellow?
    Answer: Turf which has turned yellow is fine to lay and will recover within a few days as long as you carefully water it.

  • Question: How much do I need to water the turf after laying it?
    Answer: Once you’ve laid your turf, never allow it to dry out, ensure its fully watered through across the whole area while it establishes allowing the roots to bed in. We recommend doing this for the first 14 days of your lawn. If it’s hot, water it first thing in the morning or last thing at night.

  • Question: When do I need to cut the grass the first time?
    Answer: We recommend first mowing the grass after about 14 days and we suggest cutting it relatively long the first few time you mow it, this will help it thicken up.

  • Question: Do you provide a laying service?
    Answer: Yes we do. Please call our team to discuss your needs and organise a no obligations quote.

  • Question: Do you have turf available all year round?
    Answer: Yes turf can be purchased from us all year round. Please read our blog regarding the best time to lay turf.
  • Compost FAQ's

  • Question: What size bag do you sell the Composts in?
    Answer: We have different types of compost and they all offer different size bags. Check out the blog choosing the right compost for you to see the different types and sizes all in one place.

  • Question: Can I have the compost loose?
    Answer: Yes, we offer the Peat Free Compost loose delivered. All other products come bagged.

  • Question: Is the compost available all year round?
    Answer: Yes, we can deliver all three types of compost all year round.

  • Question: Do your composts contain high nutrients?
    Answer: Yes, all of our composts contain Nitrogen, Phospate and Potassium to help your plants excel.

  • Soil FAQ's

  • Bark FAQ's

  • Seed FAQ's

  • Delivery & Collection FAQ's

  • Question: Why do you charge for pallets?
    Answer: The pallets we deliver on are special sized pallets for the turf cutting machines. Historically, we absorbed the cost of pallets but over recent times the price of pallets have increased significantly so we have to charge for pallets. This is reimbursed when you return the pallets to us in useable order.

  • Question: Can I have my delivery on a Saturday?
    Answer: We do not usually deliver on a Saturday. If you are planning to lay on the Saturday we could deliver on the Friday though. Should you wish to discuss your delivery please call our team.

  • Question: Do I need to be in for you to deliver?
    Answer: Being at the property isn't essential. Please add details to your order about where you would like it to be left if you will not be there.

  • Question: What do you charge to deliver?
    Answer: Delivery is calculated using your postcode. We regularly check our prices to ensure we are giving you the best price possible on delivery.

  • Question: Can I collect from you?
    Answer: Yes, we offer a collection option. Please place and pay for all orders before arrival. If you are thinking about collecting please read the FAQ regarding the products you are thinking of collecting to ensure you have a suitable vehcile for doing so.

  • Question: When do you deliver?
    Answer: We deliver Tuesday - Friday 8am-5pm excluding bank holidays. If you require the turf for a specific day please request this when making your order. Should the date you need not be available online call our team and they will try to help with this.

  • Question: What time will my delivery arrive?
    Answer: For an up to date timing of your delivery please call our team after 9am on the day of your delivery.

  • Orders FAQ's


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