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Delivery Information

Below are some important points about deliveries from Shropshire Turf, it’s important to read these to ensure the order is delivered to you as efficiently as we can and avoid unnecessary failed delivery costs. If you need to discuss anything about your delivery, please just contact us with any questions or queries.

  • We will do our utmost to provide your order on the date you request it, however, the more notice you can give us the better. If you are asking for a specific day, we require three days notice.
  • Please confirm whether or not you have access for a 26 tonne lorry. This means the access can accommodate a lorry that is 3.9m high by 2.5m wide and 12m long. Delivery can take place in a truck and trailer or van if required. Please contact us to arrange this.
  • When ordering products loose, the delivery charge may differ as it’s brought in on various different vehicles.
  • Please note that if we can’t deliver your products to the delivery address based on your responses, there will be an additional delivery charge.
  • Should you not be available for the delivery, please be as specific as possible with the area you would like us to leave your order so we may pass this on to our delivery drivers.
  • Timing of your delivery

  • When placing your order, please ensure you tell us if you would like a morning or afternoon delivery. We will then use our best endeavours to deliver it accordingly.
  • If you would like a more specific delivery time, please give the office a call anytime after 9am on the morning of your delivery.
  • Collections

  • If you would like to collect your items, please give our team a call to arrange a date and a time.
  • Please note the address on our website is our office address and not the collection point. We would always advise giving us a call before setting off to ensure the products you require are available.
  • Please ensure you have a suitable vehicle for the products you wish to collect. Take a look at our FAQs for more information about our products.


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